Privacy Policy

Last updated: July 15, 2025

At Sweet Morsels, we are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable consumer protection laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website or engage with us online.

1. Information We Collect

We may collect and process the following types of personal data:

  • Name
  • Contact information (email, phone number, shipping address)
  • Demographic details (such as PIN code, preferences)
  • Information related to orders, feedback, or promotional participation

We do not collect sensitive personal data (e.g., financial or biometric data) unless necessary and with your explicit consent.

2. Purpose of Data Collection

We collect your data to:

  • Fulfill and manage orders placed through our website
  • Improve our products, services, and user experience
  • Send updates, promotions, and offers (only with your consent)
  • Conduct feedback, surveys, and market analysis
  • Comply with legal obligations

3. Consent & Control

By using our website and submitting your information, you consent to our collection and processing of your data. You may withdraw this consent at any time by writing to info@sweetmorsels.in. Upon withdrawal, we may not be able to offer certain services.

4. Data Security Measures

We implement industry-standard physical, electronic, and managerial procedures to protect your data from unauthorized access, misuse, or disclosure. These include encryption, secure server access, and restricted internal handling.

5. Data Sharing & Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
We may share data with trusted third-party service providers (e.g., logistics, payment gateways) only as needed to fulfill your order and under strict confidentiality agreements.

We may also disclose your data when required by law or legal process.

6. Your Rights Under Indian Law

Under the DPDPA 2023, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Withdraw consent at any time
  • Nominate another individual to exercise these rights on your behalf

To exercise any of these rights, please email us at info@sweetmorsels.in.

7. Use of Cookies

We use cookies to enhance your browsing experience. These help us analyze web traffic and customize content to your interests. You can choose to accept or decline cookies via your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:
📧 info@sweetmorsels.in